Buypc Computers,values your satisfaction and strive to ensure you have a positive shopping experience. While we work hard to deliver quality products, we understand that sometimes things don’t go as expected. Our refund policy is designed to make the process simple and fair, providing clear guidelines on how you can request a refund if needed.
Read the following policy carefully to understand your rights and our procedures.

Please carefully inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect. This allows us to assess the situation and resolve it promptly.
We offer a 5-day return policy for wrong orders. You must request a return within 5days of receiving the item. After this period, we regret that we cannot provide a refund or exchange.
To qualify for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
A receipt or proof of purchase is required to process your return.

We only offer exchanges for items that arrive damaged or defective. If you need to exchange a product for the same model, please email us at[ ] or send your item to: @Shop J18 and J29 First Floor, Block J, Akorede International Market, Ijesha Bus Stop, Ijesha, Suru Lere, Lagos, Nigeria 101283

If your refund hasn’t appeared in your account yet, please start by double-checking your bank or credit card statements. Sometimes refunds take a few business days to process fully.
You can also contact your bank or credit card provider, as they may need additional time to post the refund.
NB: YOU MUST HAVE RETURNED YOUR ITEM BEFORE YOU’RE ELIGIBLE FOR A REFUNDOR AN EXCHANGE.
If you’ve checked with them and still don’t see the refund, please contact us for further assistance.

To return an item, please send it to:
Location:
@SHOP H75 first floor block H Oluremi tinibuultra modern market ijesha along apapa Oshodi expressway Surulere Lagos.
OR
@SHOPJ18 and J29 First Floor, Block J, Akorede International Market, Ijesha Bus Stop along apapa Oshodi expressway Ijesha, Suru Lere, Lagos, Nigeria 101283.

Please note that customers are responsible for return shipping costs. These shipping fees are non-refundable and will be deducted from your refund amount.
Delivery times for exchanged items may vary depending on your location.