Shipping policy

BuyPc Shipping Policy

At BuyPc Computer, we are dedicated to providing excellent service and ensuring our customers' satisfaction. We proudly offer reliable shipping services and are committed to getting your order to you as quickly and safely as possible. We encourage you to read our shipping policy below to understand how we process and deliver your orders.OrderProcessingTime

Shipping Methods & Delivery Times

At BuyPc, we offer reliable and efficient delivery options to meet your needs.

  • Within Lagos: Orders are delivered within 1–3 business days using trusted local couriers
  • Outside Lagos (Nationwide): Orders are delivered within 2–7 business days, depending on the location and courier service and holidays.
  • Express Delivery: Available on request at an additional cost. Contact our support team for more details.
Once your order is shipped, a tracking number will be sent to you via email or SMS, so you can monitor your delivery in real-time. Please note that delivery times may be affected by weekends, public holidays, or unforeseen logistics delays.

Shipping costs

At BuyPc, we aim to keep shipping affordable and transparent for all our customers.

  • Within Lagos: A flat delivery fee applies based on the location you tend to receive your package.
  • Outside Lagos (Nationwide): Shipping costs vary depending on the destination and package weight. The exact cost will be calculated at checkout, also you can opt to use other logistics company of your choice . just share their details and give right for them to receive the package on your behalf then we deliver to them.
  • Free Shipping: Enjoy free delivery on selected orders or when you spend over a certain amount. (Terms and conditions apply.)
We work with trusted courier partners to ensure fast and secure delivery at the best possible rates. If you have any questions about shipping fees for your area, feel free to contact our support team.

Shipping Locations

We currently deliver to all states across Nigeria. No matter where you arewhether in Lagos, Abuja, Port Harcourt, or any other city, just be rest assured that we’ve got you covered.
We work with reliable logistics partners to ensure your order gets to you safely and on time. For customers outside Nigeria, internationalshipping is available upon request. Please contact our support team to confirm availability and shipping

Tracking Your Order

Once your order has been processed and shipped, you will receive a tracking number via email or SMS. This allows you to monitor the progress of your delivery in real-time.
To track your order:

  1. 1. Click on the tracking link provided in your message.
  2. 2. Enter your tracking number if required.
  3. 3. View the current status and estimated delivery time.
If you do not receive your tracking details within 24 hours after your order is shipped, please contact our support team, and we’ll be happy to assist you

Delays & Delivery Issues

We strive to deliver your orders promptly, but sometimes delays can happen due to circumstances beyond our control such as weather, traffic, or courier disruptions.
If your order is delayed or you experience any delivery issues, please contact our customer support team immediately. We will work closely with the courier service to resolve the problem and keep you updated until your order reaches you.
Your satisfaction is important to us, and we appreciate your understanding and patience in such situations.

Damaged or Missing Items

If your order arrives damaged or any item is missing, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, kindly provide:

  • Your order number
  • Photos of the damaged product and packaging (if applicable)
  • Details about the missing item
We will review your case promptly and offer a replacement, refund, or other suitable solution. We are here to ensure you receive your order in perfect condition.

Contact Information

Email: Buypc89@gmail.com
Address: Shop J18 and J29 First Floor, Block J, Akorede International Market, Ijesha Bus Stop, Ijesha, Suru Lere, Lagos, Nigeria 101283
Whatsapp: +2347030109292